Manual for Custom Printer
Documents
Connecting the Custom Printer
MY3 printer initial setup
- Charge the printer fully (right LED light is green).
- Press the start button and press and hold the paper feed button immediately after.
- Press and hold the paper feed button to enter the setup.
- Change the first option "Interface" from USB to BlueTooth with one fast press of the paper feed button.
- Press and hold the paper feed button to move to the next option.
- Change the next option "APPLE Interface" from disable to enable with one fast press of the paper feed button.
- Press and hold the paper feed button (approx 2-3 seconds) repeatedly until you reach the final setup page.
- Check if the Interface is set to "BlueTooth" and APPLE Interface is set to "Enable".
- The setup is done.
Solving issues with Custom Printer
- Device is connected to iOS, but i cannot print anything and cannot get firmwareVersion neither
Custom Printer uses special protocol for communication, which has to be specified in your app. Into the .plist file of the project in Xcode, add new Row with the value "Supported external accessory protocol" and add the Strings:
- com.custom.dongle
- com.custom.donglealt
- com.custom.my3
- com.custom.my3alt
- com.custom.printer
- com.custom.printeralt
- I am trying to connect My Printer A to the iOS device but the pin code is invalid
In our case the printer My Printer A did not use a pin code 0000 as stated in the user's manual. We were able to connect the printer My Printer A with a pin code 1234.
Apple App Store Requirements
If you build an app for any Custom device and are going to distribute your app on the App Store, you will need to register the app with Custom in order to obtain MFi Authorization
To do so you have to send email to info@caenrfid.com with the following information:
- Name of app as it will appear in App Store
- App version
- App Bundle Identifier
- Does your company own the brand name which will appear on this app(YES/NO)
- Is this a new app or an update to an existing app (NEW/UPDATE)
- Will this app be used independently of the accessory hardware(YES/NO)
- App Description
After few days Custom will provide you with an identification number (PPID) that you have to include in review notes when submitting your app